Business Analyst


CustomSoft is looking to expand the Business Analyst team with 2 new colleagues. CustomSoft Business Analyst Team is performing software analysis and proposing high-quality software design solutions for more than 50 customers, worldwide.

Considering our strategic partnership with VTEX Unicorn for e-commerce implementation  and CustomSoft’s focus on high-quality custom software, we are interested in:

  • Good understanding of business models and business processes;
  • Understand how new features or changes impact existing business processes;
  • Write business requirements that describe effective processes and user interfaces;
  • Lead and moderate meetings business representatives, to capture and prioritize requirements;
  • Provide solutions adequate to the requirements and context provided by processes, volumes and other criteria;
  • Identify implementation alternatives, emphasizing pros and cons, from a technical and business perspective;
  • Review business requirements. Request relevant clarifications;
  • Consider both functional and non-functional aspects of a software product;
  • Track requirements and feedback from all involved parties. Make sure teams are aligned in terms of requests, needs and priorities;
  • Act as a liaison between customers, teams and other internal departments to drive and achieve common goals;
  • Always consider performance, security, integration and usability aspects of designed processes;
  • Stay up-to-date with recent services and products, licensed or open-source, understand their key strengths and recommend them if suited for the business-case;
  • Support project managers in making technical choices and estimating effort.

Skills and qualifications

  • Solution oriented;
  • Strong presentation, communication, listening skills;
  • Constructive and creative mindset;
  • A minimum of two years in a similar position;
  • Hands-on development experience in software development;
  • Agile mindset, with a solid understanding of the software development live-cycle processes;
  • Experience with relational and non-relational databases;
  • Client facing experience and good client management skills;
  • Excellent English skills: reading, understanding, writing, speaking;
  • Excellent verbal and written communication skills.

The following additional skills will be an advantage:

  • Good knowledge of cloud services and their applicability;
  • Experience of developing/defining Services Oriented Architectures, WebServices, Micro-Services;
  • Knowledge of DevOps processes;
  • Full life-cycle development experience on large projects;
  • Basic knowledge of big data systems;
  • Hands-on experience with Agile methodologies;
  • A minimum of one year in a senior technical role such as technical lead, team lead, architect;
  • Experience in identifying and applying design patterns, enterprise integration patterns, and refactoring concepts.

Career development and benefits

This is what our candidates can expect from us if they choose to join our team:

  • Career development: Employee career development is one of CustomSoft’s major company values, and we are deeply committed to helping them leverage the promotion and job mobility opportunities that are right for them;
  • An important training plan (technical, product & functional) in order to insure your integration and your performance;
  • A competitive remuneration package and real benefits;
  • A future and a potential for growth in an international-oriented company;
  • A very friendly working environment;
  • Get challenged with important tasks so they can show their full potential and obtain new skills;
  • Working time that can be flexible when needed;
  • Open office space;
  • Relaxed working environment.



Phone: +40726-33.98.93

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