Posts Tagged: Business

5 ways to improve e-commerce customer experience

Have you ever wondered what makes an e-commerce website successful? One of the main ingredients is the overall good customer experience. We have selected 5 actions that you should do to improve e-commerce customer experience. Even though e-commerce is more and more integrated into our lives, a lot of people still do not know much… Read more »

Augmented reality and its benefits in e-commerce

Augmented reality (or AR) is, according to The Concise Fintech Compendium, „an enhanced version of the physical, real-world reality of which elements are superimposed by computer-generated or extracted real-world sensory input, such as sound, video, graphics or haptics.” Augmented reality combines real scenes and computer-generated images and delivers an interactive experience, an enhanced, unified view… Read more »

CustomSoft gives you a 50% discount for retailArena 2019

CustomSoft is offering you a voucher that provides a 50% discount for the entrance ticket of the retailArena conference. Register yourself using this link: Our CEO, Octavian Dumitrescu, is one of the speakers this year at retailArena. The other speakers are: Cristi Movila – Country Manager Romania VTEXCornel Morcov – Chief Commercial Officer FAN… Read more »

How to maximize business results

On the 27th of March our CEO, Octavian Dumitrescu, had a presentation during the ecomTEAM conference. He discussed ways to maximize business results in the relationship with the software provider, from the perspective of past experiences. A little bit of history Customsoft started in 2006, and the e-commerce journey began in 2007. 2014 is the… Read more »

Custom solution or not? What is better?

Businesses are always in need of solutions for various operations like day-to-day activities, customer service, development, and others. A custom solution is perfect to fit the business needs. Custom development is the development of software that is different and separate from off-the-shelf or open-source software. Custom development can be done either internally in the company… Read more »

How to write a FAQ page

Having a FAQ (Frequently Asked Questions) page is essential, as it shows your customers that you care about them. Also, it saves them some time trying to figure out on their own how to solve those problems, and it builds trust. In addition to this, you prevent possible customer complaints and negative reviews and improve… Read more »

E-commerce mistakes you are probably making

It’s not easy to run an e-commerce business. You have many obstacles to pass, you can make mistakes, but it is more important to focus on fixing them. We have created a list of common e-commerce mistakes that you might also be making, so you can avoid them while you prepare yourself for success. Keep… Read more »

Starting an online shop

Starting an online shop is something exciting. You have the opportunity to present yourself to the world. Before doing that you have to make sure everything is sorted out and ready for the big reveal. Here is a list of 10 things to consider when you want to start an online shop. 1. Organize your… Read more »