Technical Support Representative

We want to be closer to the market and our customers. To this end, we’re growing our support team! The open position is the Technical Support Representative.

We are looking for people with technical inclinations, whether or not at the beginning of their careers, familiar with working with computers, knowledgeable of Office programs (especially Outlook), English speaking to integrate them into our team.

We offer them the opportunity to integrate into a well-known and respected team in the profile market and to gain knowledge and experience in a dynamic and highly sought after environment today.

Candidates are asked to send a resume using the form within this page.

If you have any questions, please do not hesitate to send an e-mail with your questions in the message form.

Skills:

  • Technical studies/skills;
  • Experience in working on computers;
  • Office basics (especially Outlook, Word and Excel);
  • Middle English knowledge.

Abilities:

  • Organization;
  • Communication;
  • Self-evaluation;
  • Presentation skills;
  • Stress resistance.

What we want from the candidate:

  • To know our product, Eva e-commerce (we offer training for this);
  • Understand the client’s business;
  • Define exactly the customer’s problem;
  • Understand the condition of the client;
  • Be patient;
  • Listen actively;
  • Know how to ask questions;
  • To differentiate between personal and professional environment (client’s nerves should not be taken personally / home problems remain at home);
  • Be sure of himself/herself.
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